How does this help with a CQC inspection?

When an inspector arrives, you have one place to pull the evidence: acknowledged policies, current training, reviewed risk assessments, serviced equipment, premises checks and incident history, all from live data. The proof behind every question is current and in one place.

From £490/year per site, with unlimited staff users. Running multiple homes? Contact us for multi-site pricing. There's a free 15-day trial to test with your own data before committing.

How does it fit with our care management system?

It takes on the compliance and estate layer, premises, equipment, policies, training and incidents, and connects through Microsoft, Google and your existing tools, so your team keeps the care-planning workflows they know while the compliance picture assembles itself alongside.

How does it handle incidents and the duty of candour?

You record each incident with structured steps, linked to the location and equipment involved, staff participants, and follow-up actions assigned and tracked to close. Because the record is timestamped and complete, you can be open and act with candour promptly, and the file is ready for inspection, internal review, or a Section 42 safeguarding enquiry.

Can it track mandatory and role-specific training?

Yes. Certificates sit on staff profiles with expiry dates, reminders go out before lapse, and you see completion by person, site and course type on one dashboard.

Can staff log checks and report issues from the floor?

Yes. QR codes on equipment and communal areas let staff scan to complete a check, report a hazard or open the relevant safety document, and it lands straight on the right record.

FOR CARE HOMES & HEALTHCARE PROVIDERS

Residents first. Proof that keeps pace.

Policies, staff training, equipment safety and incidents in one connected system, so the evidence an inspector or safeguarding lead asks for is current, complete and ready to show, and your managers spend their time on the floor.

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What a good inspection actually rests on

When the inspector arrives, it comes down to evidence

A CQC assessment turns on five questions about your service, is it safe, effective, caring, responsive and well-led, and underneath them sit the fundamental standards: the line below which care must never fall, covering safeguarding, safe care and treatment, premises and equipment, staffing, training and the duty of candour. Two of those questions, safe and well-led, rest heavily on things a building runs on: hoists and beds serviced on time, fire safety and infection control in hand, the right policies acknowledged, training current, and every incident recorded and followed through.

That's the layer CalmCompliance owns. It keeps your premises, equipment, policies, training and incident records current and joined up, so the evidence behind a good inspection is assembled, not gathered.

Running alongside CQC is your duty under the Care Act 2014: when a safeguarding concern about an adult at risk arises, you cooperate with the local authority's Section 42 enquiry, investigate internally, and act with candour. That's an evidence test too, who knew what, when, and what you did about it, and it lives in the same place.

The hard part was never the standard. It's assembling the proof, across shifts, agency staff and multiple homes, every time someone asks. That's what we make calm.

What you're expected to be able to show:

Safety-critical equipment, hoists, profiling beds, fire kit, serviced on schedule with the history attached
Premises checks, fire, infection control, environment, run on time and logged
Current, acknowledged policies, with proof staff have read the live version
Mandatory and role-specific training in date for every carer: safeguarding, moving and handling, medication, infection control
Reviewed risk assessments, falls, environment, and individual resident risk
Every incident recorded, investigated, and tracked through to the action that closed it

THE PRESSURES

What matters most in your world.

The estate that keeps a home safe

The challenge

Hoists, profiling beds, fire kit and the building itself all carry servicing and statutory checks on their own clocks, and across a home, or several, it's easy to lose track of what's due, what's done, and where the certificate is.

How we help

Every asset and location carries its own schedule. Checks run on time, checklists record the evidence, and the complete service history, including contractor records attached to the asset, sits on each equipment record, ready for an auditor.

Training that's actually in date: for everyone

The challenge

Staff need current training across mandatory and role-specific topics, medication, moving and handling, safeguarding, infection control, and with agency and rotating staff, it's hard to see at a glance who's lapsed.

How we help

Training sits on each staff profile with expiry dates and reminders before lapse. Certificates and completions stay on the record. Currency shows on one screen, by person, site and course type.

Incidents, candour and safeguarding cooperation

The challenge

Falls, equipment failures and safeguarding concerns each need a full account, what happened, what you did, what you changed, and when the local authority causes a Section 42 enquiry or the duty of candour applies, a complete, dated trail is what carries you through.

How we help

Each incident is one record: structured investigation steps, links to the location and assets involved, staff participants, photos and follow-up actions tracked to close. If a repair is needed, raise a follow-up issue from the incident and track the work through to completion. The trail stands up to inspection, internal review or a safeguarding enquiry.

WHERE THE PROOF LIVES

Every expectation maps to something you already do

Capture the work you already do once, in the right place, with dates and evidence attached, so the proof is assembled, not gathered.

What you're expected to show

Where CalmCompliance holds it

Safety-critical equipment serviced on schedule, with history
Where CalmCompliance holds it
Premises & Asset Management Maintenance & Scheduling
Premises checks (fire, infection control, environment) on time
Where CalmCompliance holds it
Maintenance & Scheduling Flexible Forms
Current, acknowledged policies
Where CalmCompliance holds it
Documents & Policies Distribution & Reviews
In-date mandatory & role-specific training, per carer
Where CalmCompliance holds it
People & Training
Reviewed risk assessments (falls, environment, individual)
Where CalmCompliance holds it
Risk Assessments & Hazards
Incidents investigated, actions tracked to close
Where CalmCompliance holds it
Incidents & Accident Management Flexible Forms
One current picture across every home
Where CalmCompliance holds it
Standardsthe live compliance dashboard

Free readiness check

Could you prove it tomorrow?

Most teams only find the gaps when someone asks. This finds them first: a readiness score, your biggest gaps, and a plan for each, in about three minutes.

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IN PRACTICE

When it counts

The same connected workflows, framed around the situations you actually face.

A resident has a fall.

The report links to the location and the staff record; photos, structured investigation steps and follow-up actions sit on one trail, ready for inspection or a safeguarding review.

See how it works

An inspector arrives unannounced.

Policies acknowledged, training current, risk assessments reviewed, equipment serviced, incident history complete, one system, ready to show from live data.

See how it works

A hoist is due its service.

The schedule surfaces it before it's overdue, the check is completed and recorded, and the certificate lands on the asset record.

See how it works

A new care worker starts.

Moving-and-handling, safeguarding and compliance records complete and tracked before unsupervised work begins.

See how it works

Insurance and policy renewals are due.

Every renewal date tracked with automated reminders, so nothing lapses without someone knowing first.

See how it works

YOUR STACK

Works beside your existing stack.

CalmCompliance adds a compliance and estate layer on top of the systems your team already runs, so you keep familiar workflows.

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