CalmComplianceSFG20

SFG20 compliance software for planned preventative maintenance

SFG20 compliance software that connects maintenance schedules to CalmCompliance PPM: sync regimes, classify tasks by criticality, and keep audit evidence in one place.

Developed by the Building Engineering Services Association (BESA), SFG20 is used and advocated by over 2,500 organisations worldwide.

New to SFG20? Read our plain-English guide to what SFG20 is and how it works.

Comparing maintenance systems? See how CMMS software connects SFG20-led PPM to the wider compliance record.

Supporting facilities managers, building owners, FM contractors and consultants across a wide range of sectors, SFG20 provides clear, compliant maintenance standards that help organisations manage risk, stay aligned with current legislation and keep buildings safe and operational.

CalmCompliance SFG20 compliance software embeds those schedules into your planned preventative maintenance (PPM) workflows, so the standard is not stuck in a separate portal while your team works elsewhere.

Who this is for

SFG20 compliance software is for FM contractors mobilising onto client contracts that name SFG20, and for multi-site estate teams that already license Facilities-iQ and need regimes running as live PPM with evidence attached.

If you are still learning the standard itself — what SFG20 means, how schedules work, or how red/amber/green criticality is used — start with our [definitional guide](/blog/what-is-sfg20). This page is the product and sync story.

A trusted standard for building maintenance

Established in 1990 to create a standardised approach to building maintenance, SFG20 is now the recognised benchmark for maintenance specification.

Trusted across sectors including healthcare, infrastructure, commercial property and manufacturing, with customers such as NHS, National Grid, Network Rail, Transport for London, Royal Mail, GSK, Bupa, IKEA, Airbus, CBRE and Mitie.

Clear guidance you can act on

SFG20 provides detailed maintenance guidance including instructions, frequency, duration, required skillsets and criticality.

  • Red - supports legal compliance for the linked duty
  • Pink - organisation- or sector-specific (added when tailoring)
  • Amber - optimal (best practice)
  • Green - discretionary (non-critical)

What syncs, and in which direction

CalmCompliance syncs tailored SFG20 regimes from Facilities-iQ into your PPM calendar: tasks arrive with frequencies, skill requirements and Red, Pink, Amber or Green classification intact.

When engineers complete work in CalmCompliance, completions pass back to SFG20 so the standard's record stays current. Evidence — dates, outcomes and attachments — remains linked to the asset and site in CalmCompliance for audit.

Approved schedule updates from BESA flow through Facilities-iQ; your local regime and PPM programme need a review step after plant changes or portfolio acquisitions so the live calendar matches the current library.

How red statutory tasks are flagged and evidenced

Red tasks support legal compliance for the linked duty. In CalmCompliance they stay visible in the PPM programme with clear ownership, due dates and overdue status — not merged into a generic maintenance bucket.

Completing a red task logs who did the work, when it finished and what evidence was attached. That trail is what turns SFG20 content into a defensible statutory programme rather than a library sitting unused in a separate login.

What an auditor sees

An auditor or client reviewer typically asks which statutory tasks were due, whether they ran on time, who completed them and what proof exists against the asset.

With SFG20 compliance software connected to CalmCompliance, those answers come from the PPM record: the criticality classification, the completion date, the person or team, and the evidence file — without reconstructing a folder from emails and spreadsheets.

Setup steps and prerequisites

You need an active SFG20 / Facilities-iQ licence with regimes tailored for your sites or contracts. The CalmCompliance SFG20 integration is available on request for teams that already hold that licence.

Typical setup: map assets between Facilities-iQ and CalmCompliance, sync the relevant regimes into PPM, confirm red and pink tasks are owned and scheduled, then run a short pilot site before rolling out across the portfolio.

SFG20's Mobiliser module can accelerate asset mapping — reducing mobilisation time by up to 95% while keeping control of the regime — and SFG20 Professional Services support configuration where needed.

Access and tailor the standard with Facilities-iQ

Facilities-iQ provides access to over 1,500 maintenance schedules across a wide range of building systems and assets.

It enables you to build site-specific maintenance regimes, tailor schedules and receive automatic updates when BESA revises content.

Comprehensive coverage across your assets

And many more, ensuring a consistent approach across your estate.

  • Air conditioning and handling units
  • Boilers, heat generators and burners
  • Chillers, cold rooms and food storage
  • Ducting, fans and filters
  • Fire alarm and fire protection systems
  • Heat emitters, exchangers and rejection systems
  • Hot and cold water services
  • Pipework systems
  • Power generators, supplies and pumps
  • Vacuum systems, valves and ventilation

Expert support when you need it

SFG20's Professional Services team supports implementation, configuration and asset mapping. Discover how SFG20 and CalmCompliance can support your organisation.

CalmCompliance overview

SFG20 questions answered.

Common questions about SFG20 and running it through CalmCompliance.

SFG20 is the UK industry standard for building maintenance specification, developed by BESA. It provides structured maintenance schedules that translate legislation and technical guidance into planned tasks with frequencies, skill requirements and criticality ratings. Read our full guide to what SFG20 is and how it works.

SFG20 is not named in UK law, but the statutory duties it supports are. Fire safety, water hygiene, electrical testing, gas safety and lifting equipment all carry legal maintenance requirements. SFG20 is how many organisations turn those duties into a defensible PPM programme. Contracts and tenders often require it by name even when the law does not.

Red tasks in SFG20 support legal compliance for the linked duty. They should sit in your PPM programme with clear ownership, dates and evidence. Pink tasks are organisation- or sector-specific classifications added when tailoring a regime, not a base schedule colour. Amber tasks represent optimal best practice; green tasks are discretionary. Whether missing a red task creates a compliance gap depends on the specific task and its underlying legal requirement.

BESA maintains SFG20 on an ongoing basis through Facilities-iQ. When regulations or British Standards change, the relevant schedules are updated and published to subscribers. Check your Facilities-iQ subscription includes automatic content updates, and review your local regime after plant changes or portfolio acquisitions.

Yes. CalmCompliance syncs SFG20 regimes into planned maintenance schedules, classifies tasks as Red, Pink, Amber or Green, and passes completions back to SFG20. The integration is available on request for teams that already license SFG20 through Facilities-iQ.

Yes. Once your SFG20 regimes are synced, tasks appear in your PPM calendar with the tailored frequencies and classifications from your regime, including approved schedule updates and organisation-specific pink classifications. Completions logged in CalmCompliance pass back to SFG20, and the evidence stays linked to the asset and site for audit.

Want to see SFG20 running in CalmCompliance?

Tell us about your SFG20 license and we'll show how the sync works.