Policies

School Absence Reason Enquiry and Code N Procedure

To provide a procedure for maintained and academy primary and secondary schools in England to follow up every unexplained or unexpected absence, record Code N when the reason is unknown at register close, enter the correct code when the reason is established, and amend Code N to Code O when the reason remains unknown after five school days.

SOP Template
CalmComplianceSOP Template

School Absence Reason Enquiry and Code N Procedure

Version
v1
Updated
1 October 2026

Fields in brackets are completed when you adapt this template.

This procedure applies where [school name] is a maintained or academy primary or secondary school in England and an absence is unexplained or unexpected.

1. Follow up the absence

Follow up every unexplained and unexpected absence in a timely manner. Make every effort to establish the reason for the pupil’s absence.

2. Record Code N at register close

If the reason for the absence has not been established before the register closes, record the absence as Code N. Code N means that the reason for absence has not yet been established.

3. Update the absence code when the reason is established

When the reason for an absence recorded as Code N is ascertained, enter the correct absence code as soon as the reason is established and no more than five school days after the session.

4. Amend Code N to Code O after five school days

If the reason for the absence cannot be established within five school days after the session, amend the pupil’s record from Code N to Code O. Do not leave Code N on the pupil’s attendance record indefinitely.

5. Apply the Code O condition

Use Code O where no reason for the absence is established, or where the school is not satisfied that the reason should be recorded using one of the codes statistically classified as authorised. Code O is classified for statistical purposes as unauthorised absence.

Sources

  1. Working together to improve school attendance: July 2026Department for Education (DfE)
CalmCompliance · v1Template for adaptation

Template details

Type
SOP Template
Version
v1
Updated
1 October 2026
Sections
12 sections
  • Working together to improve school attendance: July 2026

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