School Online Safety Staff Capability and Resource Review
- Version
- v1
- Updated
- 1 October 2026
- Audience
- Staff in primary and secondary maintained schools and academies in England, with content proportionate to their roles, curriculum responsibilities and safeguarding duties.
- Jurisdiction
- England
Learning outcomes
- Explain why staff need access to current, appropriate online-safety training and resources, and relate content to pupils' lives.
- Use information available to the school to identify issues affecting pupils, review online-safety practice, and support timely adaptation of covered content.
Lessons
Keeping online-safety learning current and relevant
Online-safety learning is more useful when staff can access training and resources that are up to date and appropriate for their role and pupils. Staff may have different responsibilities: a classroom teacher may need to connect learning with curriculum work, a pastoral colleague may need to recognise concerns raised by pupils, and other staff may need to know how to support a safe response within their role. The level and focus of training should therefore be proportionate rather than identical for everyone. Current, appropriate support helps staff approach online-safety content with confidence and connect it with pupils' lives. This does not mean selecting topics because they are fashionable or naming a particular platform. It means considering whether the learning remains meaningful for the pupils the school serves and suitable for the staff member's responsibilities.
To apply this principle, consider three questions before using or recommending material: Is it current enough to reflect the issues the school is seeing? Is it appropriate for the pupils' age, context and learning needs? Is it appropriate for the staff member's role and the purpose for which it will be used? These questions help distinguish relevance from simply having a large collection of resources. A resource may be accurate but not suitable for a particular age group, or suitable for pupils but not enough to support a member of staff who needs to recognise and pass on a concern. Where a local plan or procedure is needed, first identify what it is intended to cover, such as reporting, safeguarding or escalation. Then consult the school's current version because local routes and responsibilities are outside this course and may differ between schools.
Hypothetical example: A secondary school is preparing online-safety learning for a mixed-age group. Staff notice that a general resource uses examples that do not reflect the language, experiences or questions pupils are bringing to school. Rather than assuming that the resource is unusable or replacing it with an unverified alternative, the staff review whether it is current, age-appropriate and relevant. They adapt the way the topic is introduced, seek suitable supporting material through the school's normal arrangements, and ensure that staff know which local procedure applies if a pupil raises a safeguarding concern. The decision is based on relevance and role, not on prescribing one platform or one resource for every pupil.
Practice
Hypothetical situation: You are asked to use an online-safety resource with pupils, but you are unsure whether it reflects their current experiences and you are not clear what your role is if a pupil discloses a concern. What should you consider before using it?
Reviewing practice in response to pupil issues
A school can use information already available to it to review whether its online-safety practice is addressing issues affecting pupils. Relevant information might include themes raised through appropriate school channels, questions or concerns identified during learning, feedback from staff or pupils, and other information the school is permitted to use. The purpose is not to monitor pupils unnecessarily or to make assumptions about an individual case. The purpose is to identify patterns or gaps that may require attention and to consider whether the content or practice covered remains timely and relevant. Information should be handled in line with the school's own policies and legal responsibilities.
A useful review sequence is: identify what information is available; consider whether it indicates an issue affecting pupils; compare that issue with what staff and pupils currently receive; decide whether content, resources, staff support or practice needs adapting; and review whether the change has addressed the identified need. The timing should be proportionate to the issue. An issue that is affecting pupils now may require attention sooner than a routine review. This sequence does not prescribe a local review method or an intervention. It provides a way to think clearly about using available information to support timely adaptation.
Before taking action on a specific concern, check which local plan or procedure applies and why. A school may have separate arrangements for reporting, safeguarding, escalation, curriculum review and recording. This course does not reproduce those arrangements. Look for the current approved version, the responsibilities relevant to your role, and the route for obtaining advice. Using the correct local process reduces the risk of an inconsistent response or of treating a safeguarding matter as only a curriculum issue.
Hypothetical worked decision: A school receives several consistent indications that pupils are encountering an online-safety issue that is not well covered by current learning. First, staff identify the information available and consider whether it represents a wider pattern rather than relying on one unverified assumption. Second, they compare the issue with current content and staff confidence. Third, they consult the relevant local arrangements to determine whether any individual concern requires a safeguarding response. Finally, those with responsibility for the relevant provision consider whether to adapt teaching, staff support or resources and set a proportionate point for checking whether the change remains useful. The exact topic, platform and response are not predetermined by this course.
Practice
Hypothetical situation: Information available to the school suggests that a concern affecting pupils is not being addressed well by current online-safety learning. What is the strongest next approach: keep the content unchanged because it was previously approved; immediately adopt a popular resource without review; or examine the information, compare it with current practice, consult relevant local arrangements and consider a timely adaptation?
Scope and limitations
- This awareness course does not teach condition-specific treatment or individual emergency procedures.
- Local school reporting routes, safeguarding processes, escalation arrangements and other local policies are outside the scope of this course.
- The course does not provide practical competence assessment or sign-off.
- The course does not prescribe a refresher interval.
- The course does not prescribe particular online-safety topics, platforms, resources or responses to individual pupil cases.
- Any action involving a specific pupil must follow the school's relevant local policies and safeguarding arrangements.
