School First-Attendance and Absence Enquiry Record template

CalmComplianceForm template

School First-Attendance and Absence Enquiry Record

Version: v1
Updated: 1 October 2026

Audience: Primary and secondary schools in England, including maintained schools and academies, excluding independent schools.
Jurisdiction: england

Blank fields · read-only preview

Use this form when a pupil fails to attend on the agreed starting day or when the school undertakes a related absence enquiry. Record factual information, actions taken, outcomes and agreed follow-up.

Pupil and enrolment details

Pupil name

Required

Enter the pupil's full name.

Written response

Pupil reference or admission number

Required

Enter the school's internal pupil or admission reference.

Written response

Year group or cohort

Required

Record the pupil's year group or other school cohort.

Written response

Agreed starting date

Required

Enter the date on which the pupil was expected to start attending.

Day
Month
Year

Absence trigger

Reason for opening this record

Required

Select all circumstances that apply.

Choose all that apply

Pupil failed to attend on the agreed starting day
Related absence enquiry undertaken
Absence remained unexplained after expected arrival
Other attendance concern
Other

If other, please specify

Date absence was identified

Required

Enter the date on which the absence or non-attendance was identified.

Day
Month
Year

Information already known about the absence

Record any information available before making further enquiries.

Written response

Contact attempts and outcomes

Number of contact attempts

Required

Count each distinct attempt to contact the pupil, parent or carer, or another relevant contact.

Number

Minimum: 0 · Maximum: 100

Contact methods used

Required

Select all methods used during the enquiry.

Choose all that apply

Telephone call
Text message
Email
School communication system
Home visit
Contact with another relevant person or agency
Other method
Other

If other, please specify

Date of most recent contact attempt

Required

Enter the date of the latest recorded contact attempt.

Day
Month
Year

Outcome of contact attempts

Required

Select the outcome that best describes the current position. If there has been no response, record that outcome and provide details below.

Choose all that apply

Pupil located
Reason for absence established
Some information obtained, but enquiry remains open
No response received
Unable to locate the pupil
Contact details unavailable or invalid
Other

If other, please specify

Information obtained

Record the reason given for the absence, who provided the information, and any relevant factual details. Do not include unnecessary sensitive information.

Written response

Local-authority notification

Local-authority notification status

Required

Complete this section where the enquiry indicates that the pupil cannot be located or where notification has otherwise been considered.

Choose one

Not required based on information currently available
Notification being prepared
Local authority notified
Notification could not be completed
Other

If other, please specify

Date of local-authority notification

Complete if a notification was made.

Day
Month
Year

Local-authority notification details

Complete if notification was made, is being prepared, or could not be completed. Record the local authority contact or reference, method, and any action or response.

Written response

Welfare and safeguarding considerations

Welfare or safeguarding considerations identified

Required

Select all that apply. Follow the school's safeguarding procedures where a concern is identified.

Choose all that apply

No concern identified from this enquiry
Welfare concern identified
Safeguarding concern identified
Concern that the pupil may be missing or cannot be located
Information insufficient to determine the position
Other

If other, please specify

Was a safeguarding or welfare referral or escalation made?

Required

Select yes only where an internal or external referral or escalation was made as part of this enquiry.

Choose one

Yes
No
Under review
Not applicable

Welfare or safeguarding details

Complete where a concern, referral, escalation, or uncertainty has been recorded. Record the action taken and relevant reference without unnecessary sensitive detail.

Written response

Follow-up and ownership

Is further follow-up required?

Required

Select the current follow-up position.

Choose one

Yes
No
Awaiting response from an external person or agency

Follow-up owner

Enter the name or role of the person responsible for the next action. Complete where follow-up is required or the enquiry remains open.

Written response

Next action and deadline

Record the next action, intended date, and any dependency or escalation point.

Written response

Date this record was completed or reviewed

Required

Enter the date on which this record was completed or last reviewed.

Day
Month
Year

Completed or reviewed by

Required

Enter the name and role of the person completing or reviewing this record.

Written response

I have recorded the actions taken and current follow-up position

Required

Tick to confirm that the record has been completed as far as the available information allows.

Tick when complete

School First-Attendance and Absence Enquiry Record