Forms

School Children Missing Education and Absence Enquiry Record

Record a suspected or confirmed children-missing-education case or unexpected absence, including the trigger, condition status, contacts, reasonable enquiries, information and evidence considered, local-authority communication, referral and closure decisions, deletion safeguards and follow-up ownership.

Form
CalmComplianceForm template

School Children Missing Education and Absence Enquiry Record

Version
v1
Updated
1 October 2026
Audience
Maintained and academy primary and secondary schools in England. Use for children-missing-education concerns, unexpected or unexplained absence, joint enquiries, and cases where deletion after prolonged absence is being considered.
Jurisdiction
england

Blank fields · read-only preview

Use this record to document the facts, decisions, enquiries, communications and follow-up for an individual pupil. Treat the pupil's welfare as the paramount concern and record actions without delay. Complete only the sections relevant to the case.

1. Case and pupil details

School case reference

Required

Use the school's internal reference. Do not enter unnecessary sensitive information.

Enter case reference

Pupil name

Required

Record the pupil's full name as held in the school's records.

Enter full name

Unique pupil number or other school identifier

Record the identifier used by the school, where applicable.

Enter identifier

Pupil date of birth

Required

Record the date of birth from the school's records.

Day
Month
Year

Year group

Required

Enter the pupil's current year group.

For example, Year 8

Last known home address

Required

Record the last known address and identify any uncertainty in the case notes. Handle personal data securely.

Enter last known address and relevant uncertainty

Parent or carer names and contact details

Required

Record available names, telephone numbers, email addresses and other relevant contact details.

Enter available contact details

Current case status

Required

Select the status that best describes the case at the time of completing this record.

Choose up to 3

  • Unexpected or unexplained absence concern
  • Pupil failed to attend on the agreed admission date
  • Suspected child missing education
  • Child identified as missing education
  • Joint enquiries with the local authority
  • Deletion from the admission register being considered
  • Case closed
  • Other

If other, please specify

Date the concern was identified

Required

Record the date on which the school identified the concern or non-attendance.

Day
Month
Year

Trigger or reason for opening the record

Required

Select all applicable triggers. Include the relevant attendance or admission circumstances and explain them in the notes.

Choose up to 7

  • Failed to attend on agreed admission date
  • Did not return within 10 school days after leave of absence
  • Continuously absent for 20 unauthorised school days
  • Unexpected absence without an adequate explanation
  • School reasonably believes the pupil will no longer attend
  • No written notice of attendance at another school or education otherwise than at school
  • Other trigger
  • Other

If other, please specify

Trigger details and chronology

Required

Record dates, attendance information, the last date of attendance, the agreed admission date where relevant, leave dates, authorised or unauthorised status, and why the concern arose.

Enter factual chronology

Last date the pupil was known to attend

Complete where the pupil has previously attended. If unknown, state that in the case notes.

Day
Month
Year

Written notice of another education arrangement received

Complete where the school believes the pupil may no longer attend. Select whether written notice has been received that the pupil will attend another school or receive education otherwise than at school.

Choose one

  • Yes
  • No
  • Unknown or not yet established

Immediate welfare or safeguarding concerns

Required

Record known facts and actions taken under the school's safeguarding arrangements. Do not delay urgent safeguarding action while completing this record.

Record concerns, protective actions and safeguarding referrals where applicable


2. Reasonable enquiries

Enquiries undertaken

Required

Select each enquiry undertaken and record the date, person or service contacted, outcome and any next action in the enquiry log.

Choose up to 9

  • Attendance and admission records reviewed
  • Parent or carer contacted
  • Emergency contacts contacted
  • Known addresses or recent address information checked
  • Relevant school records and communications reviewed
  • Relevant agencies or services contacted
  • Home local authority contacted
  • Possible new school or education provider checked
  • Other reasonable enquiry
  • Other

If other, please specify

Enquiry log and outcomes

Required

For each enquiry, record the date, method, person or organisation contacted, information obtained, evidence considered, outcome and next action. Base actions on the circumstances and available evidence.

Enter dated enquiry entries and outcomes

Information and evidence considered

Required

List the documents, records, statements, contact attempts and other information considered, with their dates and source where known.

List information and evidence considered

Number of contact attempts recorded

Required

Enter the number of contact attempts documented in this record. Use zero only where no attempt has yet been made.

Number

Minimum: 0 · Maximum: 10000

Contact methods used

Select all methods used and describe dates and outcomes in the enquiry log.

Choose up to 6

  • Telephone
  • Email
  • Letter
  • Home visit
  • In-person contact at school
  • Other
  • Other

If other, please specify

Was the pupil contacted directly where appropriate?

Complete where contact with the pupil was appropriate and safe. Record the circumstances and outcome in the enquiry log.

Choose one

  • Yes
  • No, not appropriate in the circumstances
  • No, contact was not possible
  • Not yet established

Welfare assessment from enquiries

Required

Summarise what the enquiries indicate about the pupil's whereabouts, circumstances, safety and education. Record uncertainty rather than assumptions.

Summarise the evidence-based welfare assessment


3. Local-authority communication and referral

Child's home local authority

Record the local authority responsible for the child's home address, where known.

Enter local authority

Home local authority CME team contact details

Record the team name, contact route and named contact where available.

Enter team and contact details

Referral decision

Complete where the school reasonably believes the pupil will no longer attend and written notice of another education arrangement has not been provided.

Choose one

  • Refer to the child's home local authority CME team as soon as possible
  • Referral not required on the current evidence
  • Decision pending further evidence
  • Unable to confirm the relevant home local authority
  • Other

If other, please specify

Date of referral to the home local authority CME team

Complete only if a referral has been made.

Day
Month
Year

Local-authority referral reference

Complete only if a referral has been made and a reference was provided.

Enter referral reference

Local-authority communication log

Record each communication, date, contact, information shared, response, agreed actions and next review. Continue regular communication while school enquiries remain active.

Enter dated local-authority communications and agreed actions

Joint-enquiry position

Complete where the local authority is involved or deletion is being considered.

Choose up to 3

  • Joint reasonable enquiries active
  • School enquiries active and local-authority involvement not yet established
  • Parties agreed that enquiries have concluded
  • Parties agreed that the school has no further action to take
  • Agreement not yet reached
  • Other

If other, please specify


4. Deletion safeguards and closure

Deletion ground under consideration

Complete only if deletion from the admission register is being considered. Select the applicable ground or indicate that no deletion ground is being considered.

Choose up to 2

  • Ground H: pupil did not return within 10 school days following leave of absence
  • Ground I: pupil was continuously absent for 20 unauthorised school days
  • Other deletion ground
  • No deletion ground currently under consideration
  • Other

If other, please specify

Joint reasonable enquiries before deletion

Complete only for grounds H or I. Record the enquiries undertaken jointly with the local authority to locate the pupil and establish their circumstances.

Record joint enquiries and outcomes

Assessment of reasonable grounds that the pupil will return

Complete only if deletion is being considered. Record the evidence supporting the assessment and the local authority's position.

Choose one

  • Reasonable grounds to believe the pupil will return
  • No reasonable grounds to believe the pupil will return
  • Not yet determined
  • Local-authority position not yet recorded

Agreement before deletion

Complete only after the required joint enquiries for grounds H or I. Do not treat a proposed or unilateral decision as agreement.

Choose one

  • School and local authority agree there are no reasonable grounds to believe the pupil will attend again
  • Agreement pending
  • Agreement not reached
  • Not applicable

Deletion decision and date

Complete only when a decision has been made and record the decision-maker, date, grounds and supporting evidence in the notes.

Choose one

  • Delete pupil's name from the admission register
  • Do not delete pupil's name
  • Defer decision pending further enquiries
  • Not applicable

Date of deletion from the admission register

Complete only if the pupil's name has been deleted.

Day
Month
Year

Closure or current-position summary

Required

Summarise the evidence-based outcome, unresolved issues, actions still required and why the record is being closed or kept open.

Enter closure or current-position summary

Follow-up owner

Required

Name the role or person responsible for the next action and ongoing communication.

Enter responsible role or person

Next review or communication date

Complete while enquiries or follow-up actions remain active. Leave blank only when no further action is required and that position is recorded above.

Day
Month
Year

Location of supporting records

Required

Identify the secure school system or record location for supporting evidence and communications. Do not include unnecessary personal data here.

Enter secure record location

Deletion and retention safeguards considered

Required

Record how the school will retain this record and supporting evidence in line with its information-governance arrangements, and what checks are required before any record is deleted.

Record retention and deletion safeguards

Record completed by

Required

Enter the name and role of the person completing this record.

Enter name and role

Record completion date

Required

Enter the date this record was completed or updated.

Day
Month
Year
CalmCompliance · v1Template for adaptation

Template details

Type
Form
Version
v1
Updated
1 October 2026

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