Training

Asbestos information and emergency communication training

Help people working in or using maintained and academy primary and secondary schools in England recognise when asbestos information, instruction or training is needed; identify the local information and instructions they must obtain; and understand how current asbestos information should be made available to emergency services.

Training Course
CalmComplianceTraining course

Asbestos information and emergency communication training

Version
v1
Updated
7 October 2026
Reviewed
7 October 2026
Audience
Employees, supervisors, agency staff, catering, premises and maintenance staff, teachers, volunteers, contractors, visitors and community users in maintained and academy primary and secondary schools in England, where they may work in or use buildings containing asbestos or suspected asbestos.
Jurisdiction
England

Learning outcomes

  • Recognise which roles and situations may require asbestos information, instruction or training, including people who may disturb asbestos and people who supervise them.
  • Explain why role, foreseeable exposure, building use and supervised work affect the information or training needed.
  • Identify the local asbestos information that users and workers need, including relevant locations and work or activity that must not disturb asbestos-containing materials.
  • Recognise that accidental damage requires a defined local response and identify the need to obtain and follow the school's approved escalation and communication instructions.
  • Prepare questions for the school or training provider about role-appropriate asbestos information, instruction and training.
  • Recognise the need for current asbestos or suspected-asbestos information to be available to emergency services, including when building access is unavailable.

Lessons

  1. Who needs asbestos information, instruction or training?

    Your role and the work you may do determine what asbestos information, instruction or training you need. People who may disturb asbestos during their work need the correct level of information, instruction and training. The same applies to people who supervise them. This can include agency, catering, premises, maintenance, teaching and voluntary staff where their work or supervision could involve that risk. People who mainly use a building, such as teachers, may instead need information about relevant asbestos-containing materials in the areas they use and the work they must avoid. A need for training does not mean that this course provides the training or proves competence.

    Hypothetical example: A premises employee is asked to carry out work that could disturb a material, while a site supervisor directs the work. Both roles require the school to establish what appropriate asbestos information, instruction and training are needed. A teacher who uses the same building but does not undertake that work has a different information need: they should be told about relevant locations in the areas they use and activities to avoid. The distinction is based on foreseeable work and exposure, not job title alone.

    Practice

    Hypothetical situation: An agency catering worker will work in a school kitchen, a volunteer helps supervise an activity in a classroom, and a maintenance worker may carry out building work. What should be considered before deciding what each person needs?

    A likely mistake is to treat all school staff as having identical asbestos training needs. Correct this by asking what the person will do, whether they may disturb asbestos, whether they supervise such work, and which areas they will use. Another mistake is to treat a general awareness briefing as permission to carry out work. Information about the need for training is not authorisation or practical competence.

  2. What building users and workers need to know

    Before working in or using a school building, identify the local asbestos information relevant to the areas and activities involved. For people who use the building, this includes the specific locations of asbestos-containing materials in the rooms or areas they use and work that must be avoided because it may disturb those materials. Contractors and people undertaking work need asbestos information that could be relevant to the materials their work may disturb. Do not infer locations from appearance, age of a building, a previous job or a general map; consult the school's current information through the approved local route.

    Hypothetical example: A community group is booked to use a school hall in the evening. Before use, the organiser should ask what asbestos information is relevant to the hall and what activities must not disturb materials. The organiser should not assume that moving equipment, fixing decorations or attaching items to a surface is acceptable simply because the activity is temporary or outside school hours.

    Practice

    A contractor is asked to undertake work in a school room, but the person arranging the work has not provided the relevant asbestos information. What should the contractor or school contact ask for before the work proceeds?

    A likely mistake is to ask only, "Is there asbestos in this building?" That question may be too general to guide safe use. The useful questions are which locations are relevant to the room or task, what activities must be avoided, and what contractor or worker communication is required. If the local information is unavailable or unclear, pause the decision and obtain clarification through the school's approved route or from the relevant training provider.

  3. Accidental damage: recognising the information gap

    People who use a school building must be told what to do after accidental damage to asbestos-containing material. This course identifies the need for a defined local response, but it does not provide the school's actual procedure, contact details, or escalation route. Before an incident occurs, look for the school-approved instruction that explains the response, who must be contacted, how information is communicated, and what role-specific training or briefing is required. This matters because a general awareness lesson cannot replace an authorised local instruction.

    Hypothetical example: A volunteer notices that a surface in a classroom has been accidentally damaged. The correct learning action is not to invent a clean-up method or decide independently that the material is harmless. The volunteer should know where the school's approved accidental-damage and escalation instructions are supplied and should follow that local instruction or seek the designated school contact. The exact local actions and contacts must be confirmed by the school.

    Practice

    You are preparing a briefing for a new teacher who may work in rooms containing asbestos or suspected asbestos. What questions should you ask the school before the briefing is delivered?

    A likely mistake is to treat recognition of accidental damage as enough instruction to manage the event. Correction: recognise the information gap, obtain the school's approved response and escalation instructions in advance, and ask the school or training provider how those instructions are communicated to each role. Do not create site-specific steps from this course.

  4. Contractors, visitors and community users

    Schools should consider how contractors, parents, carers, visitors and community users may encounter asbestos-containing materials. The information and briefing should reflect foreseeable use, including use outside normal school hours. A person who may disturb asbestos needs appropriate information, instruction or training, while someone mainly using a building needs relevant locations, activities to avoid and information about accidental damage. The school's asbestos management plan should set out what information is made available to visitors and how out-of-hours or community use is controlled.

    Hypothetical example: A contractor is booked to alter a room, while a sports club hires the room at weekends. The contractor's arrangement should address asbestos information that could be relevant to the proposed work. The community user's arrangement should address relevant areas, activities to avoid, accidental-damage information and how the school's local contact is reached. The exact arrangements depend on the school's current plan and risk assessment and must be confirmed locally.

    Practice

    A school is planning an out-of-hours community event in a building that may contain asbestos. What should the organiser confirm before the event?

    A likely mistake is to brief contractors but overlook volunteers, visitors or community users because they are not school employees. Correction: consider anyone who may disturb asbestos or use affected areas, then confirm what information and local arrangements apply to that person or activity. Attendance or briefing decisions should reflect the foreseeable exposure and building use; this course does not set a universal attendance rule.

  5. Making asbestos information available to emergency services

    Emergency services should be able to obtain current information about the location and condition of asbestos or suspected asbestos during an emergency. The arrangement should work even when they cannot enter the building. The school's asbestos management plan should record how this is achieved. A current asbestos register is a conventional way to provide the information, but this course does not state the school's storage method, access route or responsible person. Those details must be confirmed locally.

    Emergency access to asbestos information Current asbestos or suspected-asbestos information: Information about the location and condition of asbestos or suspected asbestos. School emergency-access arrangement: The locally defined way emergency services can obtain the information without entering the building. Emergency services: The people who may need access to the asbestos information during an emergency. Local confirmation questions: Questions about currency, access, responsibility and communication that must be answered locally. Current asbestos or suspected-asbestos information leads to School emergency-access arrangement. School emergency-access arrangement leads to Emergency services. Local confirmation questions leads to School emergency-access arrangement.

    Hypothetical example: During an emergency, responders cannot enter the school to look for building information. The relevant question is whether the school has a current arrangement that enables emergency services to obtain information about the location and condition of asbestos or suspected asbestos without entering. A learner should not assume that a document is current, accessible or held in a particular place; those points need local confirmation.

    Practice

    Prepare four questions for the school or responsible provider about emergency access to asbestos information.

    A likely mistake is to think that keeping an asbestos register somewhere in the school automatically makes it available to emergency services. Correction: confirm that the information is current and that the school's documented arrangement enables emergency services to access it without building access. If you cannot identify that arrangement, raise the question with the responsible school contact rather than inventing one.

  6. Consolidation and provider discussion

    Use the following sequence when preparing for work or building use: identify the person's role and foreseeable activities; decide whether the person may disturb asbestos, supervise such work or mainly use an affected building; obtain relevant local information about locations and activities to avoid; confirm the approved accidental-damage and escalation instructions; consider contractor, visitor and community-use arrangements; and check how current asbestos information can be made available to emergency services without building access. This sequence helps you identify what must be confirmed without replacing the school's plan or a relevant provider course.

    Hypothetical example: A school is preparing for maintenance work during a period when a community group also uses the building. The discussion checklist should cover who may disturb or supervise work; the relevant asbestos locations and activities to avoid; the role-specific information, instruction or training needed; the approved accidental-damage and escalation instructions; arrangements for community use; and the current information and access arrangement for emergency services. Any unresolved site-specific item should be recorded as a question for the school or training provider.

    Practice

    Create a short discussion checklist for a new premises worker who may supervise contractors in a school building.

    The useful next step is to take your unresolved questions to the school's responsible contact or an appropriate training provider and ask for the current, role-specific information or instruction. In particular, do not leave unanswered the relevant locations, prohibited disturbance, accidental-damage response, escalation route, contractor or community arrangements, and emergency-services access. This course supports informed questions; it does not establish local procedures, provide a register, or confirm competence.

Assessment

10 questions

Scope and limitations

  • This course does not replace an external asbestos awareness, non-licensed work or other technical or practical asbestos course.
  • This course does not provide the school's asbestos register, asbestos locations, material condition information, prohibited-work rules, accidental-damage procedure or escalation contacts.
  • This course does not teach individual emergency procedures or practical competence and does not provide a competence sign-off.
  • This course does not establish local processes for contractors, visitors, volunteers, parents, carers or community users.
  • This course does not establish or promise a refresher interval or attendance frequency.
  • A finding that someone needs training does not itself provide that training or establish competence.
  • Use current school-specific asbestos information, approved local instructions and provider advice where applicable.
CalmCompliance · v1Template for adaptation

Template details

Type
Training Course
Version
v1
Updated
7 October 2026
Reviewed
7 October 2026
Lessons
6 lessons
Audience
Employees, supervisors, agency staff, catering, premises and maintenance staff, teachers, volunteers, contractors, visitors and community users in maintained and academy primary and secondary schools in England, where they may work in or use buildings containing asbestos or suspected asbestos.

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