Forms

Subject access request case and disclosure decision record

Controlled case record for receiving, assessing, searching, deciding and responding to a subject access request handled by a maintained or academy school in England.

Form
CalmComplianceForm template

Subject access request case and disclosure decision record

Version
v1
Updated
7 October 2026
Reviewed
7 October 2026
Audience
School data protection leads, designated case handlers, senior decision-makers and staff supporting the handling of subject access requests.
Jurisdiction
england

Blank fields · read-only preview

1. Case identification and scope

Complete this record for a subject access request received by the school. Complete fields only where relevant and record the case-specific rationale for any fee, redaction, withholding, extension or alternative access route.

Case reference

Required

Use the school's case reference format.

Enter case reference

Case handler

Required

Record the name or role of the person responsible for coordinating this case.

Enter name or role

Date the request was received

Required

Record the date on which the school received the subject access request.

Day
Month
Year

How was the request received?

Required

Select all applicable channels.

Choose all that apply

  • Email
  • Online form
  • Letter
  • In person
  • Telephone
  • Request received through a representative
  • Other

If other, please specify

Summary of the request and information sought

Required

Describe the request accurately, including the people, records, subjects and time periods covered.

Summarise the request

Relationship of requester to the data subject

Required

Select the relationship relevant to the request.

Choose one

  • The requester is the data subject
  • Parent
  • Guardian or person with parental responsibility
  • Authorised representative
  • Professional representative
  • Other relationship
  • Other

If other, please specify

Data subject name

Required

Record the name of the person whose personal data is requested.

Enter full name

Requester name

Required

Record the name of the person who submitted the request.

Enter full name

Requester identity and authority status

Required

If the requester is acting for a child or another person, clarify authority before responding where authority or representation is unclear. Record the evidence relied on in the rationale field.

Choose one

  • Requester identity confirmed; requester is the data subject
  • Requester identity and parental responsibility or authority confirmed
  • Requester identity and data subject consent confirmed
  • Authority not required for this request
  • Clarification or evidence of authority requested
  • Authority remains unresolved
  • Other

If other, please specify

Identity and authority rationale

Record the checks completed, evidence considered, clarification requested and any unresolved issue. Complete where the requester is not the data subject or authority is relevant.

Record the rationale and evidence

Was the school closed for a holiday or other closure period when the request was received?

Required

Record the status for deadline calculation. A school closure does not create a school-holiday extension to the normal response period.

Choose one

  • No, the school was open
  • Yes, the school was closed
  • Partially closed or limited service
  • Status not known

Calculated response deadline

Required

Calculate and record the applicable deadline. Do not add a school-holiday extension solely because the school was closed.

Day
Month
Year

Was an extension considered or applied?

Required

Complete only where an extension is relevant. Record the reason, decision-maker and communications in the rationale field.

Choose one

  • Not considered
  • Considered but not applied
  • Applied
  • Pending decision

Extension rationale and communication

Complete if an extension was considered or applied. Explain the case-specific basis, dates, decision-maker and what was communicated to the requester. Be as transparent as possible, subject to any applicable restriction.

Record the rationale and communication

Date the case was closed

Complete when the response and any follow-up actions are complete.

Day
Month
Year

2. Information scope, searches and preservation

Information categories within the request

Required

Select all categories searched or assessed.

Choose all that apply

  • Educational record
  • Pupil or student file
  • Attendance records
  • Assessment or examination records
  • Correspondence and emails
  • Safeguarding records
  • Health information
  • Behaviour or disciplinary records
  • Staff or employment-related records
  • Other information category
  • Other

If other, please specify

Searches and custodians checked

Required

Describe the systems, locations, date ranges, custodians and search terms used, including any unsuccessful searches.

Record the search methodology and results

Information preservation status

Required

Record the steps taken to preserve potentially responsive information. Do not alter, block, erase, destroy or conceal information to prevent disclosure.

Choose all that apply

  • No additional preservation action needed
  • Preservation hold or equivalent control applied
  • Existing retention controls confirmed
  • Potential preservation issue identified
  • Unable to confirm preservation status
  • Other

If other, please specify

Preservation rationale and evidence

Required

Record controls applied, relevant retention arrangements, issues identified and escalation or remedial action.

Record preservation actions and evidence

3. Fee assessment

Fee decision

Required

Do not charge a fee as a general practice for an education-information subject access request. Complete the fee rationale if a fee is considered or charged.

Choose one

  • No fee
  • Fee considered but not charged
  • Fee charged
  • Fee decision pending

Fee amount

Complete only if a fee was charged or is proposed. Record the amount in the school's currency.

Number

Minimum: 0

Fee rationale and communication

Complete if a fee was considered, charged or proposed. Explain the case-specific basis, evidence, decision-maker and communication to the requester.

Record the fee assessment and communication

4. Third-party information

Does the responsive information contain personal information about other people?

Required

Consider third-party information before disclosing education information.

Choose one

  • No third-party personal information identified
  • Third-party personal information identified and assessed
  • Potential third-party personal information identified; assessment pending

Third-party disclosure decision

Complete where third-party personal information is present or potentially present.

Choose one

  • Disclose without redaction
  • Disclose with redaction or removal
  • Withhold the third-party information
  • Seek further consultation or decision
  • Not applicable

Third-party assessment and rationale

Identify the relevant information, people affected, consultation or consent considered, disclosure decision and redaction or withholding rationale.

Record the third-party assessment

5. Serious-harm assessment

Is a serious-harm assessment relevant to the requested education information?

Required

Complete the assessment where disclosure would need to be considered against the serious-harm test.

Choose one

  • Not relevant
  • Considered; serious harm not likely
  • Considered; serious harm likely
  • Further specialist assessment required

Serious-harm assessment and rationale

Complete where relevant. Record the information assessed, people potentially affected, evidence, decision-maker, scope of any withholding and what could be explained to the requester.

Record the serious-harm assessment

6. Lawful alternative information-access routes

Was an alternative information-access route relevant?

Required

Do not require a person to make a subject access request where another lawful route is appropriate. Complete only where relevant to the information sought.

Choose all that apply

  • No alternative route identified
  • Criminal disclosure regime considered or signposted
  • Access to Medical Reports Act 1988 route considered or signposted
  • Other lawful information-access route considered or signposted
  • Specialist advice required before selecting a route
  • Other

If other, please specify

Alternative route rationale and communication

Explain why the route was relevant, what information it covers, whether the SAR was still processed, and what was communicated. Do not state that a requester was required to make a SAR for information that should be accessed through another route.

Record the alternative route assessment

7. Disclosure and withholding decision

Overall response decision

Required

Select the decision that applies after completing the relevant assessments.

Choose all that apply

  • Disclose all responsive information identified
  • Disclose some responsive information with redactions or exclusions
  • Withhold all responsive information
  • Request clarification before final decision
  • Pause pending identity or authority clarification
  • Provide or signpost an alternative lawful access route
  • No responsive information located
  • Other

If other, please specify

Description of redacted, excluded or withheld information

Complete where information was redacted, excluded or withheld. Identify the material and scope without unnecessarily reproducing sensitive information.

Describe the information and decision scope

Disclosure, redaction or withholding rationale

Required

Record the case-specific reasoning, evidence, decision-maker, scope of the decision and any relevant limitation on explaining the decision to the requester.

Record the final decision rationale

Decision-maker

Required

Record the name or role of the person who approved the disclosure or withholding decision.

Enter name or role

8. Response communications and retained evidence

Date the response was sent

Complete when the final response was issued.

Day
Month
Year

How was the response provided?

Select all methods used.

Choose all that apply

  • Secure email
  • Email
  • Post
  • Secure portal
  • In person
  • Telephone follow-up
  • Other

If other, please specify

Response content and communications record

Summarise what was disclosed, redacted, withheld or signposted, including any explanation of decisions, clarification requests, extension communications and delivery details.

Record the response communications

Retained evidence and record locations

Required

List the retained request, identity or authority evidence, search log, decision record, redaction schedule, correspondence, disclosure copy and delivery evidence, with their approved storage locations.

List retained evidence and storage locations

Outstanding follow-up actions

Required

Record any unresolved action, owner and target date. Enter none if no follow-up is required.

Record outstanding actions or enter none

Record completion confirmation

Required

Confirm that the relevant sections have been completed, supporting evidence has been retained and the final decision has been reviewed.

  • Tick when complete
CalmCompliance · v1Template for adaptation

Template details

Type
Form
Version
v1
Updated
7 October 2026
Reviewed
7 October 2026

Get this template

Free, editable Word document. We’ll email you a download link. No Calm account needed.

Edit in Word or Google Docs.

We record your email and the template you request. Read our privacy policy.