Failed agreed start follow-up record
- Version
- v1
- Updated
- 7 October 2026
- Reviewed
- 7 October 2026
- Audience
- Staff in maintained and academy primary and secondary schools in England responsible for admissions, attendance, safeguarding, or children missing education enquiries.
- Jurisdiction
- england
Blank fields · read-only preview
Use this record where a pupil does not attend on the agreed starting day. Follow up the absence and try to establish the reason. Record any safeguarding or children-missing-education consideration according to the individual pupil's circumstances and applicable local arrangements.
Pupil and admission details
Pupil name
RequiredEnter the pupil's full name.
Written response
Pupil admission or school reference
Use the school's existing reference for this pupil, where available.
Written response
Year group or intended year group
RequiredRecord the year group relevant to the agreed start.
Written response
Agreed starting day
RequiredEnter the date agreed by the school and a person with control of the pupil's attendance.
- Day
- Month
- Year
Admission-register status
RequiredRecord the status at the time this follow-up is completed.
Choose one
- Name entered on the admission register
- Name not entered on the admission register
- Status being checked
- Not known
- Other
If other, please specify
Admission-register status details
RequiredExplain the status recorded above, including any relevant date or outstanding check.
Written response
Follow-up and enquiries
Date this record was started
RequiredEnter the date on which the follow-up record was opened.
- Day
- Month
- Year
Date of first follow-up attempt
RequiredEnter the date on which the school first followed up the absence.
- Day
- Month
- Year
Follow-up methods used
RequiredSelect all methods used to try to establish the reason for absence.
Choose all that apply
- Telephone call
- Text message
- Written contact
- Contact through a known professional or service
- Enquiry with a relevant local authority or other appropriate body
- Other method
- No follow-up attempt made yet
- Other
If other, please specify
Contact and enquiry attempt log
RequiredFor each attempt, record the date, method, number or route used where relevant, person or service contacted, whether contact was successful, and any response.
Written response
Was contact made with a parent, prospective pupil, or another relevant person?
RequiredSelect the option that best describes the outcome of the enquiries so far.
Choose one
- Contact made with a parent or person with control of attendance
- Contact made with the prospective pupil
- Contact made with another relevant person or service
- No contact made
- Contact partially established
- Other
If other, please specify
Explanation received for the absence
RequiredRecord the explanation provided, or state that no explanation has been received.
Written response
Category or categories indicated by the explanation
RequiredSelect all that apply based on the information available. This categorisation does not replace professional judgement or local procedures.
Choose all that apply
- Illness or health-related reason
- Family or household circumstances
- Transport or travel issue
- Place not taken up or start arrangements changed
- Reason remains unknown
- Other explanation
- Other
If other, please specify
Has a safeguarding or children-missing-education consideration been identified or suspected?
RequiredSelect yes where the information available indicates that a safeguarding or children-missing-education consideration requires attention. If yes, complete the related details and action fields.
Choose one
- Yes
- No
- Unclear; further assessment needed
Safeguarding or children-missing-education considerations
Complete if a consideration has been identified, suspected, or remains unclear. Record the relevant facts, risk indicators, uncertainty, and any advice or assessment sought. Do not include unnecessary sensitive information.
Written response
Outcome and action
Action taken or required
RequiredRecord the action resulting from the follow-up, including any referral, notification, further enquiry, agreed revised arrangement, or internal escalation. Complete this according to the pupil's circumstances and applicable safeguarding arrangements.
Written response
Next action or monitoring arrangement
RequiredState what will happen next, who is responsible, and how the outcome will be monitored.
Written response
Next review or follow-up date
Complete where further follow-up or monitoring is required.
- Day
- Month
- Year
Current record status
RequiredSelect the current status of this follow-up.
Choose one
- Follow-up ongoing
- Reason established; action recorded
- Referred or escalated for further action
- Reason not established; further action recorded
- Closed in accordance with the school's process
- Other
If other, please specify
Staff member completing this record
RequiredEnter the name and role of the staff member completing the record.
Written response
I have recorded the follow-up attempts, information available, action taken, and any required next step
RequiredTick to confirm that the record is complete to the extent possible at this stage.
- Tick when complete
