Children missing education case and absence response record
- Version
- v1
- Updated
- 7 October 2026
- Reviewed
- 7 October 2026
- Audience
- Primary and secondary maintained schools and academies in England, including staff responsible for attendance, safeguarding, admissions and liaison with the relevant local authority.
- Jurisdiction
- england
Blank fields · read-only preview
Use this record when concerns, referrals, unexpected absences, prolonged absences or failure to attend on the agreed admission date arise. Complete it alongside the school’s attendance, child-protection and information-sharing arrangements. If the child is in immediate danger or at risk of harm, take immediate action under those arrangements and do not wait for routine case recording to be completed.
1. Case details
School case reference
RequiredUse the school’s case-recording reference. Do not include unnecessary personal information.
Written response
Pupil name
RequiredRecord the pupil’s full name in accordance with the school’s information-governance arrangements.
Written response
Unique pupil number or other school identifier
Record the identifier used by the school, where applicable.
Written response
Pupil date of birth
RequiredUse the date recorded in the school’s pupil records.
- Day
- Month
- Year
Year group or key stage
RequiredRecord the pupil’s current year group or key stage.
Written response
Child’s home local authority
Record the local authority responsible for the child’s home area, if known.
Written response
Current case status
RequiredUpdate this field when the status changes.
Choose one
- Open – enquiries in progress
- Referred to the local authority CME team
- Safeguarding referral made
- Monitoring or awaiting agreed action
- Closed
- School action ceased by agreement
2. Trigger and attendance circumstances
What triggered this case?
RequiredSelect all that apply and record the relevant dates and evidence below.
Choose all that apply
- Unexpected and unexplained absence
- Failure to attend on the agreed admission date
- Prolonged or continuous absence
- Pupil did not return within 10 school days after leave of absence
- 20 continuous unauthorised school days
- Reasonable belief that the pupil will no longer attend
- Other concern or referral
Last known date of attendance
Record the last date on which the pupil was known to attend, if applicable.
- Day
- Month
- Year
Agreed admission date
Complete where the trigger is failure to attend on the agreed admission date.
- Day
- Month
- Year
Number of continuous unauthorised school days, if applicable
Complete where relevant to the case. Use the attendance record as the source.
Number
Minimum: 0 · Maximum: 3660
Has the parent provided written notice that the pupil will attend another school or receive education otherwise than at school?
RequiredRecord the position known at the time of referral or review.
Choose one
- Yes
- No
- Unknown or not yet established
Known circumstances relevant to the case
RequiredRecord relevant, proportionate information about the pupil and family circumstances, including information received from the pupil or family where available. Use a child-centred approach and avoid speculation.
Written response
3. Reasonable enquiries and contacts
Enquiries undertaken
RequiredSelect all enquiries undertaken and add the outcome in the notes field. Actions should be proportionate to the individual circumstances and evidence.
Choose all that apply
- Contacted parent or carer
- Contacted emergency contacts
- Checked school attendance, admissions and contact records
- Contacted relevant professionals or services
- Liaised with the relevant local authority
- Made enquiries about another school or education otherwise than at school
- Other reasonable enquiry
Date first enquiry was made
RequiredUnexpected and unexplained absences should be promptly enquired about.
- Day
- Month
- Year
Enquiry and contact record
RequiredFor each significant enquiry or contact, record the date, person or service contacted, method, information obtained, action agreed and any unsuccessful attempts.
Written response
Information shared and with whom
Record the relevant information shared, recipient, date, purpose and any limitations or consent position. Share information in accordance with applicable safeguarding and information-sharing arrangements.
Written response
4. Safeguarding consideration and referrals
Safeguarding concern identified?
RequiredIf there is a concern about safety or welfare, take immediate action under the school’s child-protection arrangements and involve the designated safeguarding lead. Do not delay urgent action while completing this record.
Choose all that apply
- No concern identified at this stage
- Concern referred to or discussed with the designated safeguarding lead
- Referral made to children’s social care
- Police contacted or referral made
- Immediate danger or risk of harm identified
Designated safeguarding lead or safeguarding decision-maker
Complete where safeguarding consideration has taken place.
Written response
Date of safeguarding action or referral
Complete where a safeguarding action or referral was made.
- Day
- Month
- Year
Safeguarding decision and rationale
Record the decision, urgency, advice received, referral destination and any immediate protective action. Do not include unnecessary sensitive detail.
Written response
5. Local-authority liaison and CME referral
CME referral position
RequiredWhere enquiries reasonably indicate that the pupil will no longer attend and the required written notice has not been provided, refer to the child’s home local authority CME team as soon as possible.
Choose one
- Referral not indicated on current information
- Referral being considered
- Referral made
- Referral could not yet be made – reason recorded below
- Local authority and school agreed no further school action
Date referred to the home local authority CME team
Complete if a CME referral was made.
- Day
- Month
- Year
Local-authority contact and reference
Record the team or officer contacted, contact method and any local-authority reference, if provided.
Written response
Ongoing actions and review arrangements
Record further reasonable enquiries, updates to share, responsible people, review dates and communication with the local authority. Continue until enquiries conclude or it is mutually agreed that the school has no further action to take.
Written response
Next review or contact date
Complete while enquiries or agreed actions remain ongoing.
- Day
- Month
- Year
6. Decision, outcome and closure
Case outcome or current decision
RequiredRecord the decision supported by the available evidence. For grounds involving prolonged absence or failure to return after leave, record the outcome of joint reasonable enquiries before considering deletion from the school roll.
Choose one
- Pupil located and attending this school
- Pupil located and attending another school
- Education otherwise than at school established
- Circumstances established and action continues
- Enquiries concluded
- School and local authority agreed there is no further school action
- Pupil not located – further action or escalation recorded
- Other outcome
Closure or agreed cessation date
Complete when the case is closed or the school’s action ceases by agreement.
- Day
- Month
- Year
Reason for closure, agreed cessation of action or departure from the procedure
Explain the evidence, decision, agreement with the local authority where applicable, and any reason the expected procedure was not followed.
Written response
Record completed or updated by
RequiredRecord the staff member’s name and role.
Written response
Date completed or updated
RequiredRecord the date of this entry.
- Day
- Month
- Year
