Forms

Children missing education case and absence response record

Record the response to a suspected or confirmed child missing education case, failure to attend on an agreed admission date, or unexpected absence, including enquiries, safeguarding action, liaison, referrals, outcomes and closure or reintegration decisions.

Form
CalmComplianceForm template

Children missing education case and absence response record

Version
v1
Updated
7 October 2026
Reviewed
7 October 2026
Audience
Designated safeguarding leads, attendance leads, admission staff, pastoral staff and other authorised staff in maintained and academy primary and secondary schools in England.
Jurisdiction
england

Blank fields · read-only preview

Scope and immediate safeguarding

Complete this record when a child may be missing education, an admitted pupil fails to attend on the agreed admission date, or unexplained absence raises concern. If abuse, neglect, exploitation or another safeguarding risk is suspected, follow local child protection procedures and make any immediate referral to children's social care, and contact the police where appropriate, without waiting for this routine record to be completed.

School case reference

Required

Use the school's established case reference. Do not use a National Insurance number or other unnecessary identifier.

Enter case reference

Date this record was opened

Required

Record the date on which the concern or non-attendance response was opened.

Day
Month
Year

Staff member completing this record

Required

Enter the name and role of the person making the record.

Name and role

Trigger and pupil details

What triggered this response?

Required

Select all applicable triggers.

Choose all that apply

  • Child may be missing education
  • Pupil failed to attend on the agreed admission date
  • Unexpected or unexplained absence
  • Attendance pattern or monitoring identified concern
  • Other concern
  • Other

If other, please specify

Pupil full name

Required

Record the pupil's legal name as held in the school's records.

Full name

Pupil date of birth

Required

Use the date of birth held in the school's records.

Day
Month
Year

Year group or expected year group

Required

Record the current or expected year group.

For example, Year 8

Agreed or notified admission date

Complete this where the concern relates to a pupil who failed to attend on an agreed or notified admission date. Otherwise leave blank.

Day
Month
Year

Last known date of attendance or education

If the pupil has not attended this school, record the last date the child was known to be attending or receiving education, if known.

Day
Month
Year

Known pupil and family circumstances relevant to the response

Required

Include known changes of address, family circumstances, health, special educational needs or disabilities, care status, vulnerabilities, risks, travel or other information relevant to locating and safeguarding the child. Record only necessary information.

Record relevant circumstances and sources of information

Contact and tracing attempts

Number of contact or tracing attempts recorded

Required

Count attempts made so far, including unsuccessful attempts. Continue recording further attempts in the case chronology or linked records.

Number

Minimum: 0 · Maximum: 10000

Contact and tracing methods used

Required

Select all methods used and record details in the next field.

Choose all that apply

  • Telephone call
  • Text message
  • Email
  • Letter or written contact
  • Contact through a known professional or service
  • Home visit
  • Address or contact-detail check
  • Other tracing method
  • Other

If other, please specify

Contact and tracing attempt details

Required

For each attempt, record the date, method, person or service contacted, number or address used where appropriate, result, information obtained and next action. Do not include unnecessary personal information.

Date, method, recipient, result and next action

Reasonable enquiries and information gathering

Reasonable enquiries completed or in progress

Required

Select all applicable actions. Continue joint reasonable enquiries with the local authority after referral where required.

Choose all that apply

  • Checked admission and attendance records
  • Checked school-held contact and address records
  • Contacted parent or person with control of attendance
  • Contacted relevant professionals or services
  • Considered or completed a home visit
  • Requested or completed local-authority enquiries
  • Other reasonable enquiry
  • Further enquiries remain outstanding
  • Other

If other, please specify

Reasonable enquiry findings and outstanding actions

Required

Summarise what was checked, evidence obtained, the child's likely whereabouts or education status if known, and the actions still required.

Findings, evidence and outstanding actions

Information sharing and local-authority liaison

Information shared or requested

Required

Record what information was shared or requested, with whom, when, the lawful or safeguarding basis where required by local arrangements, and any restrictions or actions arising.

Information, recipient, date, purpose or basis, and outcome

Local authority or home local authority liaison

Required

Record the local authority or team contacted, date, named contact or reference, referral status, advice received and agreed next steps. Include the home local authority if different.

Authority, team, date, contact or reference, status and next steps

Date of child missing education referral

Complete if a referral has been made. Otherwise leave blank and explain the current position in the next field.

Day
Month
Year

Current referral or liaison status

Required

Select the status that applies at the time this record is completed.

Choose one

  • Referral not currently required
  • Referral being prepared
  • Referral submitted
  • Referral accepted for action
  • Joint enquiries continuing
  • Advice received without referral
  • Outcome received
  • Other

If other, please specify

Safeguarding consideration and escalation

Does the information indicate a safeguarding concern?

Required

If yes or unsure, follow local child protection procedures immediately. Do not wait for routine case recording to be completed.

Choose one

  • No safeguarding concern identified at this stage
  • Safeguarding concern identified
  • Unable to determine; safeguarding advice required

Is the child in immediate danger or at risk of harm?

Required

If yes, make an immediate referral to children's social care and contact the police where appropriate, in line with local procedures.

Choose one

  • Yes
  • No
  • Unknown

Safeguarding action and referral details

Required

Where applicable, record the safeguarding lead consulted, date and time, referral or consultation made, recipient, reference, advice, police contact and immediate safety actions. If no concern was identified, record the rationale.

Concern, consultation or referral details and immediate actions

Outcome, reintegration or closure

Current case outcome

Required

Select the current outcome. If the case remains open, record the review date and actions below.

Choose one

  • Child located and attending education
  • Reintegration or return-to-education plan in progress
  • Alternative education provision identified or confirmed
  • Local-authority action continuing
  • Safeguarding action continuing
  • Case remains open; whereabouts or education status not confirmed
  • Case closed
  • Other

If other, please specify

Date of latest outcome or review

Required

Record the date of the latest confirmed outcome or case review.

Day
Month
Year

Reintegration, support and monitoring actions

Where the child is returning or has returned to education, record the agreed support, admissions or attendance arrangements, named leads, review dates and how attendance will be monitored.

Plan, support, responsible staff and review arrangements

Closure decision and reason

Complete only when closing the case. Explain the evidence supporting closure, any local-authority or safeguarding outcome, and any follow-up required. Do not remove a pupil from the admission register unless the applicable requirements and local procedures have been followed.

Closure evidence, reason and follow-up

Reason for any departure from the expected procedure

If any enquiry, referral, liaison, reintegration or closure step was not completed or was completed differently, explain why, who authorised the decision, the risk considered and any compensating action.

Departure, rationale, authorisation and compensating action

Next review or action date

Complete for any open case or outstanding action.

Day
Month
Year

I have recorded the current actions, outstanding risks and next steps

Required

This confirmation does not replace any required safeguarding referral or local-authority notification.

  • Tick when complete
CalmCompliance · v1Template for adaptation

Template details

Type
Form
Version
v1
Updated
7 October 2026
Reviewed
7 October 2026

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