Forms

Children missing education case and absence response record

Record concerns about children missing education and unexpected or unexplained absences, enquiries about whereabouts, information sharing, referrals, prompt follow-up, the child's circumstances and welfare, and reasons for any departure from statutory guidance.

Form
CalmComplianceForm template

Children missing education case and absence response record

Version
v1
Updated
7 October 2026
Reviewed
7 October 2026
Audience
Maintained and academy primary and secondary schools in England, excluding independent schools. Use where concerns, referrals, or unexpected and unexplained absences arise.
Jurisdiction
england

Blank fields · read-only preview

Use this record for a pupil on the school roll where there is a concern about children missing education or an unexpected or unexplained absence. Record the child-centred enquiries, information sharing, actions, referrals, follow-up, and any reasonable grounds for not following relevant statutory guidance. If there is reason to believe the child is in immediate danger or at risk of harm, escalate to children's social care and, where appropriate, the police.

Case and pupil details

School name

Required

Enter the maintained school or academy name.

Written response

Case reference

Required

Use the school's case reference or other internal identifier.

Written response

Child's name

Required

Record the name used in the school's pupil records.

Written response

Pupil identifier

Required

Enter the school's pupil number or another appropriate identifier.

Written response

Year group or key stage

Required

Record the current year group or key stage.

Written response

Date the concern was opened

Required

Use the date on which the school began recording this concern.

Day
Month
Year

Type of concern

Required

Select all descriptions that apply to the concern being recorded.

Choose all that apply

  • Unexpected absence
  • Unexplained absence
  • Repeated or persistent absence
  • Possible child missing education concern
  • Concern about the child no longer being located or attending
  • Other concern
  • Other

If other, please specify

Date the absence or concern began

Required

Enter the earliest relevant date known to the school.

Day
Month
Year

Number of school days currently affected

Required

Enter the number of school days affected at the time this record is completed.

Number

Minimum: 0

Attendance context and known explanation

Required

Describe the attendance pattern, the expected explanation if any, and why the absence or concern remains unexpected or unexplained.

Written response

Enquiries about whereabouts and circumstances

Date of initial enquiry

Required

Record when the school first made an enquiry about the child's whereabouts.

Day
Month
Year

Enquiry methods used

Required

Select all methods used to establish the child's whereabouts.

Choose all that apply

  • Telephone contact with parent or carer
  • Text or electronic contact with parent or carer
  • Email contact with parent or carer
  • Contact with an emergency contact
  • Home visit or attempted home visit
  • Contact with another professional or service
  • Other enquiry method
  • Other

If other, please specify

Enquiry record

Required

Record dates, times, people contacted, contact details used, responses received, attempts that were unsuccessful, and information about the child's whereabouts and circumstances.

Written response

Child's circumstances, views and welfare information

Required

Record information obtained about the child's circumstances, views, needs, welfare, safety, barriers to attendance, and any relevant support already in place. If the child has not been spoken to, record why.

Written response

Immediate danger or risk of harm identified

Required

Select the option that reflects the information available at the time of this record.

Choose one

  • Yes
  • No
  • Uncertain or information is incomplete

Safeguarding or welfare concerns and immediate actions

Required

Describe relevant concerns, including why the child may be in immediate danger or at risk of harm, and record the immediate actions taken. If no concern was identified, state that.

Written response

Information sharing, referrals and action

People or organisations with whom information was shared

Required

Select all recipients. Include only sharing that was relevant and proportionate to identifying or supporting the child.

Choose all that apply

  • Parent or carer
  • School safeguarding lead
  • School attendance lead
  • Local authority
  • Children's social care
  • Police
  • Health service
  • Other relevant professional or service
  • No information shared yet
  • Other

If other, please specify

Referral or escalation status

Required

Select all statuses that apply. Where immediate danger or risk of harm is identified, record the referral and follow-up details below.

Choose all that apply

  • No referral identified as required at this stage
  • Referred to children's social care
  • Referred to the police
  • Referred to the local authority
  • Referred to another relevant service
  • Advice or consultation requested
  • Referral or escalation is pending
  • Other

If other, please specify

Referral and information-sharing details

Required

Record the date and time, recipient, contact details or reference, information shared, reason for sharing or referral, response received, and any requested action.

Written response

Actions taken and support considered

Required

Record actions taken to identify and support the child, including contact attempts, attendance or safeguarding actions, support offered, and coordination with relevant people or services.

Written response

Follow-up and review

Next follow-up date

Required

Enter the date by which the next enquiry, review or action is due.

Day
Month
Year

Person responsible for next action

Required

Enter the name and role of the person responsible for follow-up.

Written response

Follow-up plan

Required

Set out the next enquiries, actions, support, information sharing, referral checks and review arrangements.

Written response

Current case status

Required

Select the status at the time of completing this record.

Choose one

  • Open - active follow-up required
  • Open - awaiting response from a person or service
  • Child located - support or monitoring continues
  • Referred to an external service - school follow-up continues
  • Closed - reason recorded
  • Other

If other, please specify

Outcome or latest review

Required

Record what is known at the time of completion, including the child's whereabouts if established, remaining uncertainty, support needs, and outstanding actions.

Written response

Departure from statutory guidance

How the relevant statutory guidance was considered

Required

Select the statement that applies to this case record.

Choose one

  • Relevant guidance was followed
  • A departure from relevant guidance is recorded below with reasonable grounds
  • No relevant departure identified for this record

Reason for any departure from statutory guidance

Required

If the relevant guidance was not followed, record the specific step, the circumstances, the reasonable grounds, who authorised or reviewed the decision, and any alternative action taken. If there was no departure, state that.

Written response

Record completed by

Required

Enter the name and role of the person completing this record.

Written response

Record completion date

Required

Enter the date this record was completed or updated.

Day
Month
Year
CalmCompliance · v1Template for adaptation

Template details

Type
Form
Version
v1
Updated
7 October 2026
Reviewed
7 October 2026

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Children missing education case and absence response record - CalmCompliance